Shipping Policy
Thank you for supporting Suvichar Help Door Foundation. This Shipping Policy outlines the procedures and timelines for delivering any products, materials, or items related to donations, events, or educational programs offered by the Foundation.
1. Scope
This Shipping Policy applies to all physical items ordered or received through Suvichar Help Door Foundation’s website, events, campaigns, or programs, including books, merchandise, educational materials, or gifts associated with donations or participation.
2. Order Processing
All orders or requests for items are processed within 3–5 business days after confirmation of the transaction or donation. During peak seasons or special events, processing time may be slightly longer, but we will inform you accordingly.
3. Shipping Methods
We use reliable courier services to ensure safe and timely delivery of items. The choice of courier may vary based on location and item type. Tracking details will be provided via email or the registered contact information whenever available.
4. Shipping Charges
For most orders related to donations or participation, the Foundation covers the shipping cost. In certain cases, especially for bulk orders or special merchandise, shipping charges may be applicable. Any charges will be clearly communicated before confirmation.
5. Delivery Time
Estimated delivery time varies depending on the destination:
- Within India: 7–14 business days
- International: 15–30 business days
Please note that delivery times may vary due to courier delays, customs procedures, or unforeseen circumstances. Suvichar Help Door Foundation is not responsible for delays caused by external shipping providers.
6. Address Accuracy
It is the responsibility of the donor or participant to provide accurate and complete shipping information. Incorrect or incomplete addresses may result in delayed delivery or failed shipments. The Foundation is not responsible for items lost due to incorrect addresses.
7. Damaged or Lost Items
If an item is received damaged or is lost during shipping, please notify us within 7 days of receipt. We will investigate the issue and take appropriate action, including replacement or reshipment, depending on availability.
8. Changes to This Policy
Suvichar Help Door Foundation reserves the right to update or modify this Shipping Policy at any time without prior notice. Users are encouraged to review this page periodically for any updates.
9. Contact Us
If you have any questions or concerns regarding this Shipping Policy, please reach out to us through the contact section on our website.
We appreciate your support and trust in Suvichar Help Door Foundation. Thank you for helping us serve the community effectively.
